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Terms of Use – Privacy Policy

Generally

Before you start browsing our online store, we invite you to consult the following terms and conditions, which apply specifically to the use of our online store.  www.yogikuti.gr is the online product distribution store of "Yoga Hall Trading", with registered office at Ypatis 12, Chalandri, 152 31, Athens, VAT number 121218355, DOU Chalandri, No. LOAD 155944603000, hereinafter "yogikuti.gr" or the "company". 

Make sure that you have carefully read the following terms and conditions and agree with their content because your further use and browsing of the website www.yogikuti.gr implies your express and unreserved consent, consent and agreement with their content.

The present and applicable terms are subject to change without notice, so we encourage users to check our website frequently for any changes to the applicable terms.

The company is committed to the quality, completeness and validity of the information listed on the www.yogikuti.gr website, subject to any technical or typographical errors that cannot be foreseen or have occurred unintentionally, including the descriptions, the photos (color rendering, etc.) and product prices, or website downtime due to force majeure, without at the same time committing to the availability of the products. The company, in the context of good faith, is not responsible and is not bound for errors due to misdirection during the registration of electronic data in the store.

By using this website and/or placing an order through it, you undertake: 

1. Use the website only to submit legitimate inquiries or orders. 

2. Do not place false or fraudulent orders. If we reasonably believe that such an order has been placed, we have the right to cancel it and notify the relevant authorities. 

3. Provide us correctly and accurately with your e-mail address, postal address and/or other contact information. You also agree that we may use this information to contact you should this be deemed necessary (see our Privacy Policy). You also agree to give your details to transport companies in order to deliver the order to you. If you don't give us all the information we need, we can't process your order. By placing an order through the website, you warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

Limitation of Liability

The COMPANY in the context of its transactions from the online store is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". Under no circumstances is the COMPANY liable civilly or criminally for any damage (positive, special or cumulative, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any non permitted third-party interventions in products and/or services and/or information available through it.

Risk transfer

In contracts where the supplier ships the goods to the consumer, the risk of loss or damage to the goods is transferred to the consumer when he or a third party designated by the consumer and other than the carrier has acquired physical possession of the goods. However, the risk is transferred to the consumer if he hands it over to the carrier, if the carrier has been instructed by the consumer to transport the goods and this option was not offered by the supplier, without prejudice to the consumer's rights against the carrier.

Copyright

All the content of the online store, including distinctive titles, marks, images, graphics, photos, designs, texts, etc. are the intellectual property of the COMPANY and are protected according to the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license to use for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of COMPANY or any other copyright holder. The names, images, logos and distinctive features listed and describing the online store with the brand www.yogikuti.Gr or the products or services of COMPANY or third parties, are property of COMPANY or third parties respectively, protected by relevant trademark laws. Their use in the online store does not under any circumstances grant a license or right to use them by third parties.

User responsibility

The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and commercial ethics. He is obliged not to use the online store with the trademark www.yogikuti.gr  for: 

1. send, publish, send by e-mail or otherwise transmit any content that is illegal for any reason, causes illegal offense and harm to the COMPANY or any third party or violates the confidentiality or privacy of any person's information 

2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minors, etc. 

3. send, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of working relationships or covered in confidentiality agreements),

4. send, publish, e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party; 

5. send, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impair the operation of equipment any computer software or hardware; 

6. intentional or unintentional violation of applicable laws or regulations, 

7. harassing third parties in any way, 

8. collect or store personal data about other users.

Links

The links included in the online store lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, businesses, etc. These linked websites are not under the control of the COMPANY and the COMPANY bears no responsibility for the contents of any such website or any link contained in a linked website, or any changes or updates to such websites. COMPANY is not responsible for internet broadcasts or any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the COMPANY approves or accepts the content their.

Privacy

The COMPANY created this website with the sole purpose of serving its customers. The website is simple and friendly to use, while it is designed to meet the specific needs of each user. In order to best serve you, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us.

The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). The company has adapted to the GDPR framework.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.

What is personal data?

Personal data is information that directly or indirectly identifies you. Indirect means in combination with other information, such as, for example, your name, postal address, email address and telephone number, or a unique device identification number.

Generally
The information voluntarily provided by the users of the mentioned website is used by www.yogikuti.gr, in order for its users to have direct and meaningful communication with the store, to be provided with answers to specific questions they ask and finally to be served and to carry out their orders. The information collected by yogikuti.gr through the website is intended to measure the number of visitors, to determine customer requirements for more products and to facilitate transactions with the company. yogikuti does not distribute the e-mail addresses, or any other information concerning its users and customers to any other organization or partner that is not connected to it, except to direct partners in the order service process.

Gathering information

yogikuti designed its website so that its users can visit it without having to reveal their identity unless they choose to. Visitors to our website are requested to provide us with their personal data only if they want to order product(s), register on our website and/or send an email to [email protected]

Use of Information. yogikuti.gr collects four types of information about users: (1) data that the user gives us when registering as a customer, (2) data that the user gives us in order to execute his order from yogikuti.gr, (3) data that the user gives us in contest entries that take place from time to time, (4) data that the user gives us for activation of telephone and internet services, (5) data that the user gives us when connecting through another platform ( ios, android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, email address, telephone number, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery information for an order, billing information or details about an offer you have requested. yogikuti.gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your place, (ii) to confirm and identify the customer in any necessary case, (iii) for new or alternative products offered by yogikuti.gr, (iv) special offers of yogikuti.gr (v) activation of telephone or internet service, (vi) receipt of gifts after a competition draw. You have the possibility to choose whether or not you want to receive such communications from yogikuti.gr by sending your request via e-mail to the email address [email protected].

Access to Information. Each order processing requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the identity of the customer remains strictly confidential and is checked only by the relevant responsible department www.yogikuti.gr . The provision of your personal data on your part means that you consent to this data being used by yogikuti.gr employees for the reasons mentioned above. yogikuti.gr requires its employees and the maintainers of its website to provide its user-clients with the level of security mentioned in this Privacy Statement. In no other case yogikuti.gr can share your personal information with others without your prior consent, unless this is required by legal means. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).

Use of personal data

We will use your personal data for the purposes as described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data as set out in this privacy policy, unless you have specifically given your consent to another use of your personal data. If we intend to use your personal data that we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.

Use of customer data for advertising purposes To continually improve and enhance our services, we may send you marketing emails related to our business that may be of interest to you. You can choose the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of SMS to the mobile phone number, which you have given us during your order, is done in order to inform you about the progress of your order. From the account you have created on our website, you can choose whether or not you want to receive advertising/promotional material via sms. – Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. – However, for existing customers, we may use the email address we have received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have are of interest. You may, however, object to this use at the time of collection and each time a message is sent. In order to stop receiving e-mails for marketing purposes, please follow the instructions in the e-mail you receive.

Legal obligations and legal defense We may need to use and retain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, security, property, or those of others.

Use of the home page www.yogikuti.gr . This privacy policy also applies to the use of our website www.yogikuti.gr (“Website”), with the following privacy mechanisms and features.

Cookies
yogikuti.gr has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as www.yogikuti.gr, to operate seamlessly and without technical anomalies, to collect multiple user options, to recognize frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process orders, but also allow us to present you with advertising & educational content relevant to your interests and needs. You must keep in mind that cookies are absolutely necessary in order for the website to function properly and seamlessly www.yogikuti.gr.

Cookies are divided into the following categories:

Necessary cookies These are the cookies that are necessary for the operation of a website. Without cookies the website cannot function properly. We do not ask for your specific consent for this specific category of cookies. All other cookies require your consent.

Functionality Cookies These are cookies that improve the website's functionality. Thanks to the use of these cookies, browsing is adapted to your interests and thus we can save the time you would waste re-entering information. The information collected by these cookies
they concern your browsing on yogikuti.gr exclusively and it is not possible to record its activity
of your browsing on other websites. If you do not accept these cookies, the performance and functionality of yogikuti.gr may be affected and your access to some of its content may be limited.

Performance Cookies Performance cookies collect information about how visitors use yogikuti.gr, for example, which pages they visit most often and whether error messages arise from
websites. Used exclusively to improve the performance of a website. 

The website yogikuti.gr uses the Google Analytics service for statistical and marketing purposes
and advertising. Targeting/Advertising Cookies Targeting cookies are used to deliver content that is more relevant to your interests. They can be used for targeted sending
advertising / offers, limiting ad impressions or measuring the effectiveness of an advertising campaign. They are usually placed to remember your visit to a website. The website yogikuti.gr uses the Google Analytics service for statistical, marketing and advertising purposes. yogikuti.gr may also use cookies from your previous visit to its website for remarketing. You can also set your browser (chrome, firefox edge, etc.) to notify you every time before a cookie is downloaded and decide whether to download it or reject it. In this case, keep in mind that you may not be able to use all of its features.

yogikuti.gr may use Google Analytics functions for display ads (e.g., remarketing, Google Display Network display reports, etc.). 

We reserve the right to change this Cookie Policy at any time. Any changes to this Cookies Policy will be effective from the moment the revised Cookies Policy is available on our website.
Third-party advertisers and other businesses we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.

Business transfers

In connection with any reorganization, restructuring, merger or sale or other transfer of assets (collectively “Business Transfer”), we will transfer data, including personal data, to the extent reasonable and necessary for the Business Transfer, and provided that the recipient agrees to respect your personal data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and will inform affected subjects before the personal data becomes subject to a different privacy policy.

Processing of children's personal data

The Company will not collect or process personal data from children under the age of 16 unless parental consent has been given in accordance with applicable local law. If we become aware that a child's personal data has been collected in error, we will delete that data without undue delay.

Processing of sensitive data

We may, in certain circumstances, process special categories of personal data about you (“sensitive data”). Sensitive data is defined as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in trade unions, genetic data, biometric data for the purpose of identifying a natural person, health or sex life or sexual orientation . For example, we may process sensitive data that you have made public. We may also process sensitive data, where appropriate, to support, exercise or defend legal claims. We may also process your sensitive data if you have freely given your prior express and separate consent, in a specific context for a specific purpose.

Correcting, Amending or Deleting Information

yogikuti.gr allows its users to correct, change, complete or delete data and information submitted to yogikuti.gr If you choose to delete an information, the e-shop will act so that this information is deleted from the files of directly. For the protection and safety of the user, yogikuti.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems related to the operation of the website or to make any query, contact the e-shop via www.yogikuti.gr or via e-mail at [email protected]. Changing or correcting your personal data can also be done through its registration page www.yogikuti.grPlease note that we will do everything possible to protect your personal data, but protecting your password on our website is also up to you.

Secure Transactions

yogikuti.gr is committed to ensuring the security and integrity of the data it collects about the users of its website. yogikuti.gr has adopted procedures that protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. 

We implement an appropriate level of security and have therefore implemented reasonable physical, electronic and administrative procedures to safeguard the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or they are processed in a different way. Our information security policies are closely aligned with widely accepted international standards and are regularly reviewed and updated, whenever necessary, to meet our business needs, changes in technology and regulatory requirements. Access to your personal data is granted only to the staff or direct partners with the Company who are required to have such information for the service of the orders. In the event of a data breach containing personal data, the Company will comply with applicable law regarding notification of the breach.

RETURNS / CHANGES / CANCELLATIONS

Returns Policy

The terms and conditions described in this policy apply to all products purchased from our online store in Greece through the internet at www.yogikuti.gr.

The shipping costs for the return of the products are borne exclusively by the customer. The charge for transporting your products depends on the zip code of your area and the weight of the goods.

Returns are only accepted if the products you wish to return are in the same condition as when you received them and are accompanied by the retail receipt or invoice. The right of withdrawal cannot be exercised for goods manufactured according to the specific specifications of the consumer or clearly personalized for the specific consumer.

Returned products can only be picked up from the address that you originally stated for their shipment and that you have indicated to us in writing

Within 14 days of receiving the returned products from yogikuti.gr and as long as they are in their original condition, without having suffered damage or wear, our company will return to the customer the amount of the value of these products, with which the customer has been charged customer using the same means of payment that the customer used for the original transaction (unless the customer has expressly agreed otherwise). In any case, the refund of the price of the returned products will be made after you inform us in writing about the request to return the products and we accept their return and provided that the products have been delivered to the cooperating transport company.

If the returned product has suffered damage or wear due to the fault of the customer, or its value has been reduced by handling that was not necessary to determine the nature, characteristics and function of the products, our company will assess the value of the damages and the amount of the reduction in value and in the event that yogikuti.gr is obliged to refund the customer, the corresponding amount of the loss will be deducted from the total amount of the refund.

In addition to the rights provided by the returns policy, all rights applicable to consumers from the applicable provisions and laws relating to the contract of sale, as well as any right arising in connection with the warranty conditions of the products, are recognized in any case .

DIFFERENCE

 Force majeure: If for reasons of force majeure (e.g. bad weather conditions, strikes, etc.) it is not possible to deliver the products to you within the predetermined time, we will inform you via e-mail, so that you can inform us if you wish, under these conditions conditions, the completion of your order. Our Company bears no responsibility for any situation beyond its fault and will do everything humanly possible to serve you better.

www.yogikuti.gr reserves the right to modify or renew the available products, sales prices and other terms and conditions of transactions. Our Company undertakes the obligation to update this text for any change or addition.

 CONSUMER CODE OF CONDUCT FOR ELECTRONIC COMMERCE

 The Code of Consumer Ethics for Electronic Commerce as formulated based on the Ministerial Decision of the Minister of Economy and Development in the Gazette of the Government of the Hellenic Republic (22/03/2017, Sheet No. 969), published by our online store www.yogikuti.gr.

general provisions

Our Company may, at its sole discretion, immediately terminate any agreement with you under these terms at any time by notifying you and/or, if you have a login account, canceling your membership and account access your. Our Company may even suspend your use of its Services, without notice at any time, without having any liability towards you.

You hereby agree that your unauthorized use of its Services may result in irreparable damage to our Company and/or its licensors and partners, for which any monetary remedies would be insufficient. Accordingly, in the event of such unauthorized use, we and our licensors/affiliates (as applicable) shall have the right to seek, in addition to any other available remedies, immediate injunctive relief against you, prohibiting you from any further use of its Services www.yogikuti.gr

The invalidity or unenforceability of any provision (in whole or in part) of these terms will not affect the validity or enforceability of the remaining provisions (in whole or in part). All or part of any provision held by a court of competent jurisdiction to be invalid or unenforceable shall be deemed to be deleted from these terms.

These terms apply to you personally. You may not assign these terms, in whole or in part, to any third party without our prior written consent.

These terms represent the entire agreement between us and you and supersede all and any prior terms, conditions, agreements and arrangements regarding your use of the Services www.yogikuti.gr.

We will act immediately if there are indications that any User Content violates these terms. In the event that you know or suspect that any illegal activities are taking place, or you know or suspect that works belonging to you have been infringed, please write to us at [email protected] .

Any failure by us to enforce any of these terms shall not constitute a waiver of them or of the right to enforce any of these terms at a later stage.

Any persons who are not parties to these terms shall have no right to enforce any provision of these terms.

Regardless of the country from which you access or use its Services www.yogikuti.gr, to the extent permitted by law, these terms and your use of our website Services shall be governed by the laws of Greece and you shall be deemed to have submitted to the exclusive jurisdiction of the courts of Patras, Greece, to resolve any disputes that may arise hereunder.

CONTACT

In case you need more information about yogikuti.gr or have any suggestions about how our Company's services can be improved, please contact us at the email: [email protected]

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